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Join the A-Team

What If Work Didn't Feel Like Work?

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Adlucent is looking for people who add to our passionate, creative and dedicated dynamic, pushing us forward and always staying curious. We are better every day. A culture based on challenging and empowering our team fosters and retains the best people and drives personal, company, and customer success. It is our highly trained people and our winning culture that give us a competitive advantage.

SOUNDS GREAT. TELL ME MORE!


WANT MORE? HERE'S THE ICING:

We take pride in our culture and work hard to make Adlucent a great place to be. Our office is filled with self-starters, and no problem is ever “somebody else’s problem.” We love our healthy, productive, innovative team that comes together for shared success.

We offer: flexible hours and remote work, full health benefits, a 401k match program, vacation, sick, and floating paid time off, as well as a generous number of holidays, a stocked kitchen, rooftop happy hours, philanthropic opportunities, canine coworkers, and a collaborative open workspace.

The Digital Marketing (SEM) Account Manager works on one or more Adlucent client accounts and is responsible for the development and execution of strategy, prioritization of tasks, and achievement of performance goals. They have an in-depth understanding of paid search tactics and techniques and implements best practices to achieve the client’s performance goals. The Account Manager employs standard online media metrics and key performance indicators (KPIs) to measure results through data analysis and optimization.

The Account Manager collaborates with both the client and internal Client Services team to determine quarterly account performance goals and measurements as well as determining account activities. They conduct ongoing account optimization and testing to achieve these goals, providing regular reporting and analysis to both the client and the internal team. The Account Manager researches and identifies opportunities for incremental revenue and efficiencies.

The Account Manager may have one or more team members on their account to execute on account activities, whom the Account Manager will mentor and train.

To Apply:

  • Click here and you will be redirected.

  • Upon redirection, you will be asked to upload your resume and answer some basic questions.

The Role:

  • Responsible for all aspects of managing a retailer’s paid search using Adlucent’s proprietary Deep Search™ software in addition to Google AdWords and Bing Ads.

  • Conduct ongoing analysis of campaigns; manage and optimize to meet client and internal performance goals.

  • Partner with client and internal team members to define, drive and execute effective optimization strategies and testing schemes designed to improve campaign KPIs.

  • Maintain strong communication with agency clients and internal team members to keep everyone informed of campaign status, scope or timeline changes and manage client expectations.

  • Properly monitor campaign performance against client’s objectives, making optimization recommendations as necessary.

  • Run weekly internal meetings to update on account performance, team activities and results, and any roadblocks; work with the Senior Account Manager and Account Supervisor to prioritize tasks and troubleshoot issues.

  • Run weekly client call to update client on performance and activities and provide insights around the account and the client’s business.

Must have:

  • 3+ years of experience in Search Engine Marketing, specifically managing PPC programs through Google AdWords and Bing Ads

  • Strong track record of continuous positive account performance and achieving performance goals for customers

  • Experience with A/B and multivariate testing

  • Ability to communicate complex data with clarity and simplicity

  • Self-motivated, intellectually curious, flexible, ambitious and a quick learner; able to operate independently in a fast-paced environment

  • Proven ability to multitask & work under pressure and build ongoing relationships

  • Strong problem-solving and analytical skills

  • Solid communication, writing and presentation skills

  • Advanced proficiency in Excel and other Microsoft Office Suite programs

  • Interest in technology-based solutions, including SaaS and software product development

  • Bachelor’s degree in a related field

Nice to have:

  • Knowledge of statistics

  • Retail experience including but not limited to: eCommerce; merchandising and promotions; multi-channel marketing; branding

  • Strong technical skills around website analytics tools, URLs (structure, parameters, encoding), Javascript and HTML

  • Agency management experience

Austin candidates preferred. Adlucent does not accept unsolicited resumes from third-party recruiters. 

Who are you? You’re comfortable leading and managing the execution of digital advertising campaigns (SEM, Display, Social, Amazon) and strategies. You ensure on-time delivery and properly communicate initiatives to help achieve client goals. You cut through data to get to the story behind the numbers and provide project expertise to clients, partners and other external audiences. You enjoy and find value in helping others succeed and focus on helping team members achieve their career goals.

To Apply:

  • Click here and you will be redirected.

  • Upon redirection, you will be asked to upload your resume and answer some basic questions. 

Responsibilities

  • The Account Supervisor (AS)  is responsible for their team’s account performance and proactively communicates issues and successes. They are responsible for troubleshooting and leading account brainstorms, helping the account manager/s effectively prioritize initiatives to achieve performance goals. They ensure the team is meeting revenue goals resulting in client retention.

  • The AS is responsible for developing senior level relationships with clients and helps their team navigate the relationships.

  • The AS is a leader within Client Services (CS) and is a connecting point between Leadership and the CS team. The AS effectively filters and communicates information and reporting to all stakeholders. The AS helps Adlucent formulate and achieve company goals, has a strong voice in company meetings and helps positively influence morale.

  • The AS is responsible for the management of their pod, including the development of their direct reports and integration of new SEM Specialists. The AS manages coaching, training, resource allocation and prioritization within the pod. The AS has experience managing people and has a high level of maturity and experiences dealing with a variety of people, personalities and challenges.

  • An AS has a pulse on company culture and is on the front lines working to solve issues.They lead company projects and process improvements and help define the future of Adlucent.

External Relationship Management:

  • Builds trust and maintains strong client relationships

  • Acts as a point of contact for the clients and is responsive to escalated client requests and inquiries

  • Client retention is a core focus of the role, which is why meeting client goals and developing strong relationships is so important.

  • Understands clients' brands, structure, and industry

  • Participates in client meetings and presentations

Strategic Focus:

  • Works closely with Development, Solutions, Training, and Performance teams to execute clients' strategic plans and provide best in class marketing solutions

  • Understands a project's goals and works collaboratively to achieve results with a holistic approach across the solutions (channels) we manage for clients

  • Monitors industry changes and translates those into actionable recommendations

  • Understands and can articulate the Adlucent vision and strategy to clients and staff

Management & Leadership:

  • Manage a team of Account Managers and provide coaching, training, career development, resource allocation and prioritization within the pod

  • Provides guidance regarding specific tasks and inquiries from team members

  • Leads by example and acts as a mentor for the more junior team members

  • Role models the Adlucent Values

Financial Acumen:

  • Responsible for oversight of the management of campaign budgets, on-site conversion actions, and bid management

  • Forecasts paid search growth and regularly communicating opportunities with the client

Qualifications

  • Strong client and team leadership qualities, comfortable contributing to the company’s thought leadership, especially with SEM industry topics

  • Demonstrated strong performance in prior roles and excellent project management skills

  • Must be able to draw critical analysis from data and make specific recommendations – i.e. adapted to change strategies and recommendations based on data sets

Requirements

  • Experience managing a team and developing career growth of direct reports

  • Experience in managing complex paid search and digital advertising campaigns (retail vertical preferred) with client management duties

  • Ability to effectively communicate with clients via email, phone, and in person

  • Technical understanding of digital performance marketing including tracking and attribution methods

  • Comfortable growing a book of business and forecasting financials

  • Strong organizational, communication, and project management skills

  • Proficient with Microsoft Excel, PowerPoint, Word & Google Docs, Google Sheets, and Google Slides

  • Google Certification (Fundamentals), Analytics and Adwords Certification

  • Bachelor’s degree required

Nice to have

  • Experience with Facebook, Amazon, Programmatic Display advertising

  • Previous experience in a digital agency setting

The Social Media Advertising Specialist (SMAS) contributes to client success by providing foundational support for the management of paid social media accounts, primarily on Facebook, but also other platforms (Instagram, Pinterest, and more). In this position, the SMAS receives an introduction to a client's retail background, performance goals & KPIs, production requirements, and reporting needs. SMAS works closely with their AM/Pod/Sup, receiving instruction on build-out, account structure, audience segmentation, reporting requirements, and an introduction to client communication and budget management. Over time, the SMAS becomes responsible for campaign strategy, set up, ad execution and analysis, ensuring all deliverables are high quality and on time.

The ideal candidate will be organized, analytically-minded, and ambitious, with a passion for social media. You’ll have the opportunity to have your hands in all areas of digital marketing and work your way up quickly ― at a company named one of BuiltInAustin’s Best Companies to work for in 2019. We provide opportunities for growth and development along with a pretty cool work environment. We are located in the heart of South Austin in a vintage movie theater, are dog-friendly and flexible.

To Apply:

  • Click here and you will be redirected.

  • Upon redirection, you will be asked to upload your resume and answer some basic questions.

Here’s what it takes to be successful in the role:

ADAPTABILITY: you comfortably adjust in evolving or ambiguous situations.

ANALYTICAL THINKING/CREATIVE PROBLEM SOLVING: you like to synthesize data, make adjustments and communicate reporting.

PERSEVERANCE: you’re diligent with time and tasks through challenging circumstances.

RISK-TAKING: you initiate action despite uncertainty of outcome and are willing to accept the consequences of failure.

SELF-DEVELOPMENT: you seek opportunities to learn and to develop yourself and others.

SELF-AWARENESS: you’re reflective and capable of learning from experience; able to show a sense of humor and perspective about yourself.

TEAMWORK: you positively collaborate with teammates and mentors and successfully receive and act upon workplace coaching

The Role:

Account Architecture

  • Supports builds of high quality campaigns, audiences, ad sets, and ads
  • Builds basic familiarity with Facebook, Instagram, Pinterest, Twitter, LinkedIn, NinjaCat, and Excel/Google Sheets platforms as needed for production

Reporting & Analysis

  • Supports data pulls from multiple sources (Ads Manager, third-party Platforms, etc)
  • Can recognize performance declines and trends worth escalating (good or bad)
  • Monitors pixel and product feed/catalog trends

Communication

  • Communicates clearly and accurately with internal teammates
  • Emails are professional and free of grammar and spelling mistakes
  • Supports generation of status call documents
  • Supports communication efforts with clients as needed

Budget Management

  • Supports budget management tasks (daily, monthly, special budgets, etc) to achieve performance goals and has familiarity with decision inputs

Account Leadership

  • Maintains personal and team organization, including effective note taking

Engagement & Teamwork

  • Consistently exhibits positive and productive behavior with teammates in pod and fellow Adlucites. Is an effective collaborator and team player with both client and account teams
  • Takes initiative and exhibits curiosity - works to understand the “why” behind best practices and account performance

Must have:

  • 1-3 years relevant paid social media advertising experience
  • Basic Facebook Ads Manager familiarity 
  • Ability to analyze high-level data to translate problems into solutions
  • Excellent communication skills → both internally and externally
  • Strong organizational skills with meticulous attention to detail
  • Self-starter mentality
  • Familiarity with online shopping and retail

Nice to have:

  • Experience managing paid advertising campaigns for eCommerce and/or retail
  • Experience managing Pinterest, Linkedin and Twitter ad campaigns
  • A/B testing experience
  • Client relationship management experience 

HOW DO I SIGN UP?


Please use the links above. You will be redirected and asked to upload your resume and answer a few questions. Adlucent is an Equal Opportunity Employer. M/V/F/D