WHAT IF WORK

DIDN'T FEEL
LIKE WORK?

We love what we do. Digital retail marketing is fast-paced, highly measurable and rapidly evolving and Adlucent is a leading full service agency and technology innovator. We’re looking for bright and motivated individuals to be part of our full service agency to create, analyze, and optimize paid search campaigns to address the needs of the dynamic and growing Internet retail market and technology/product specialist to help us define, develop and deliver state of the art retailing solutions.

We want people who can add to our passionate, creative and dedicated dynamic. A challenged and innovative culture fosters and retains the best people and drives personal, company and customer success. It is, therefore, our people and our culture that give us a competitive advantage.

SOUNDS GREAT. TELL ME MORE!

WANT MORE?

HERE'S
THE ICING:

We take pride in our culture and work hard to make Adlucent a great team to be part of. We focus on providing the autonomy, connectedness and meaning that individuals need to find happiness at work. Our Balanced Life Program and the philosophy behind it, results in a healthy, productive and innovative team.

We offer: flexible hours and remote work, unlimited time-off, parental support, an annual Getaway Grant to rest and recharge, first class health benefits, retirement planning, a stocked kitchen, rooftop hammock, philanthropic opportunities, happy hours and a collaborative cubicle-free office!

HOW DO I SIGN UP?

EXPLORE THE
OPPORTUNITIES.

Account Manager

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CLIENT SERVICES:

Account Manager

The Account Manager works on one or more Adlucent client accounts, and is responsible for the development and execution of strategy, prioritization of tasks, and achievement of performance goals. S/he has an in-depth understanding of all aspects of paid search tactics and techniques, utilizing best practices in paid search to achieve the client’s performance goals, as well as employing standard online media metrics and key performance indicators (KPIs) to measure results, analyze data and optimize the account with a goal of continuous improvement.

The Account Manager collaborates with the client and an Adlucent Client Manager to determine performance goals and measurements of success for the account on a quarterly basis, as well as determining account activities. S/he conducts ongoing account optimization and testing to achieve these goals, providing both the client and the internal team with regular reporting and analysis, as well as suggesting opportunities to find incremental revenue and efficiency.

The Account Manager may have one or more team members on her/his account to execute on account activities, whom the Account Manager will mentor and train.

To Apply:

  • Click here and you will be redirected.
  • Upon redirection you will be asked to upload your resume, answer some basic questions and take an assessment.

The Role:

  • Responsible for all aspects of managing a retailer’s paid search using Adlucent’s proprietary Deep Search™ software in addition to Google AdWords and Bing Ads.
  • Conduct ongoing analysis of campaigns; manage and optimize to meet client and internal performance goals.
  • Partner with client and internal team members to define, drive and execute effective optimization strategies and testing schemes designed to improve campaign KPIs.
  • Maintain strong communication with agency clients and internal team members to keep everyone informed of campaign status, scope or timeline changes and manage client expectations.
  • Properly monitor campaign performance against client’s objectives, making optimization recommendations as necessary.
  • Run weekly internal meetings to update on account performance, team activities and results, and any roadblocks; work with Senior Account Manager and Client Manager to prioritize tasks and troubleshoot issues.
  • Run weekly client call to update client on performance and activities and provide insights around the account and the client’s business.

Must have:

  • 3+ years experience in Search Engine Marketing, specifically managing PPC programs through Google AdWords and Bing Ads.
  • Strong track record of continuous positive account performance and achieving performance goals for customers
  • Experience with A/B and multivariate testing
  • Ability to communicate complex data with clarity and simplicity
  • Self-motivated, flexible, and a quick learner; able to operate independently in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Solid communication, writing and presentation skills
  • Advanced proficiency in Excel and other Microsoft Office Suite programs
  • Interest in technology-based solutions, including SaaS and software product development
  • Bachelor’s degree in a related field

Nice to have:

  • Knowledge of statistics
  • Retail experience, including but not limited to: eCommerce; merchandising and promotions; multi-channel marketing; branding
  • Strong technical skills around website analytics tools, URLs (structure, parameters, encoding), Javascript and HTML

Austin candidates preferred. Adlucent does not accept unsolicited resumes from third-party recruiters.

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Senior Account Manager

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CLIENT SERVICES:

Senior Account Manager (SAM)

The Senior Account Manager (SAM) is responsible for the performance of a team such that they meet both internal (Adlucent Revenue) and external (Client Revenue) goals, as well as the management of the members within the team. A SAM must balance the day to day responsibilities of paid search account management for their own account(s), the people management responsibilities for their team, and departmental duties and special projects.

The SAM is a subject matter expert, sharing knowledge of account management execution best practices and mentoring and developing skill and knowledge in less experienced team members. As such, the SAM is often called upon to communicate about more complex and/or in-depth Adlucent solutions both to their team and to the broader Account Management team.

Furthermore, the SAM provides a critical level of management within the Agency by being a vocal advocate for both their team and the larger Account Management team, and escalating issues to leadership.

The SAM reports to an Account Director.

To Apply:

  • Click here and you will be redirected.
  • Upon redirection you will be asked to upload your resume, answer some basic questions and take an assessment.

The Role:

  • Paid Search account management responsibilities for your account(s):
    • Independently execute bid management
    • Communicate directly with client via email, phone, and in person
    • Report Performance from multiple sources
    • Conduct analysis, and deliver clear insights
    • Create and organize PLA campaigns
    • Manage and optimize merchant center feeds
    • Deliver high quality and efficient keyword production
    • Conduct ad copy testing, landing page testing and Search Query mining
    • Responsible for oversight of all accounts on your team including strategy development, account planning and scheduling, monitoring account performance improvement against account goals and timelines, and troubleshooting performance issues
  • Responsible for hosting strategic sessions within your team and managing the escalation of issues as necessary
  • Attend department meetings and assist with department projects as needed
  • People management responsibilities for your team:
    • Maximize engagement of team members within team
    • Conduct 1on1s and performance reviews
    • Oversee training and development for team members

Must have:

  •  2+ years in an advanced paid search Account Management role
  • Demonstrated success managing accounts and achieving client performance goals
  • Deep understanding of SEM and the evolving search engine landscape
  • Highly skilled with Paid Search Management Platform(s)
  • Experience effectively managing projects and prioritizing time appropriately with the team, clients, vendors and other agencies
  • Experience managing people and a willingness to tackle the unique challenges this can bring
  • Proactive mindset and strong awareness for potential pitfalls related to both account management and people management
  • Excellent communication and interpersonal skills
  • Comfortable multi-tasking across a variety of activities on a regular basis
  • Demonstrated ability to effectively collaborate and be a team player with both client and account teams

Nice to have:

  •  Experience with A/B and multivariate testing
  • Social and/or Display management experience
  • Knowledge of statistics
  • Google AdWords certifications
  • Retail experience, including but not limited to: eCommerce; merchandising and promotions; multi-channel marketing; branding
  • Strong technical skills around website analytics tools, URL’s (structure, parameters, encoding), Javascript and HTML

Austin candidates preferred. Adlucent does not accept unsolicited resumes from third-party recruiters.

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PLA Manager

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CLIENT SERVICES:

PLA Manager

The PLA Manager oversees multiple client accounts, and is responsible for the development and execution of strategy, prioritization of tasks, and achievement of performance goals. S/he has an in-depth understanding of all aspects of product listing ads tactics and techniques, utilizing best practices to achieve the client’s performance goals, as well as employing standard online media metrics and key performance indicators (KPIs) to measure results, analyze data and optimize the account with the goal of continuous improvement.

The PLA Manager collaborates with the client and an Adlucent Senior PLA Manager to determine performance goals and measurements of success for the account on a quarterly basis, as well as determining account activities. S/he conducts ongoing account optimization and testing to achieve these goals, providing both the client and the internal team with regular reporting and analysis, as well as suggesting opportunities to find incremental revenue and efficiency.

To Apply:

  • Click here and you will be redirected.
  • Upon redirection you will be asked to upload your resume, answer some basic questions and take an assessment.

The Role:

  • Responsible for all aspects of managing a retailer’s product listing ads program using Adlucent’s proprietary DeepSearch software in addition to Google AdWords and Bing Ads
  • Conduct ongoing analysis of programs; manage and optimize to meet client and internal performance goals
  • Partner with client and internal teams to define, drive and execute effective optimization strategies and testing schemes designed to improve program KPIs
  • Maintain strong communication with agency clients and internal team members to keep everyone informed of program status, scope or timeline changes and manage client expectations
  • Properly monitor program performance against client’s objectives, making optimization recommendations as necessary
  • Provide weekly internal updates on account performance, team activities and results, and any roadblocks, work with Senior PLA Account Manager to prioritize tasks and troubleshoot issues
  • Run weekly client calls to update client on performance and activities and provide insights around the account and the client’s business
  • Provide feedback to the Products team to identify areas of opportunity to drive the product roadmap further

Must have: 

  • 2+ years related experience in pay-per-click /search engine marketing management
  • Strong track record of continuous positive account performance and achieving performance goals for customers
  • Ability to communicate complex data with clarity and simplicity
  • Self-motivated, flexible, and a quick learner, able to operate independently in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Advanced proficiency in Excel and other Microsoft Office Suite programs
  • Interest in technology-based solutions
  • Adwords/AdCenter experience
  • An understanding of Shopping campaign creation and management
  • Knowledge of Google Merchant Center and Shopping policies
  • Familiarity with product feed optimization
  • SEM industry knowledge + interest

Nice to have:

  • Previous experience with Product Listing Ads and Feed Management
  • Experience with A/B and multivariate testing
  • Knowledge of statistics
  • Google shopping certification
  • Retail experience, including but not limited to: eCommerce; merchandising and promotions; multi-channel marketing; branding
  • Strong technical skills around website analytics tools, URL’s (structure, parameters, encoding), Javascript and HTML

Austin candidates preferred. Adlucent does not accept unsolicited resumes from third-party recruiters.

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Client Manager

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CLIENT SERVICES:

Client Manager

The Client Manager is responsible for the strategic direction and success of our clients' businesses. Client Managers have a focus on building new and maintaining existing client relationships with mid- to senior-level contacts, allowing the team to proactively identify client opportunities or risks and effectively respond to these client needs. They own the client relationship beginning at the close of the sale, through on-boarding accounts, and are ultimately the responsible for the renewal of client accounts.

Client Managers lead ongoing client strategy discussions with a strong focus on business analysis, strategic and financial modeling, differentiated digital experiences, key digital capabilities and/or road-mapping. They should develop an in-depth understanding of the client's vertical and products, integrated marketing channels, competition, and goals. Working closely with both the client and the account management team, Client Managers develop and execute strategies that help clients realize their revenue potential and expand the impact and implications of demand driven paid search insights.

To Apply:

  • Click here and you will be redirected.
  • Upon redirection you will be asked to upload your resume, answer some basic questions and take an assessment.

The Role: 

  • Own senior level client relationships and skillfully navigate issues and roadblocks that come with managing a large, complex client relationship
  • Responsible for client retention by proactively identifying client risks or opportunities and managing his/her client teams to effectively respond to client needs
  • Builds and manages strong working relationships with business decision-makers of the client organization and becomes trusted advisor
  • Engages with clients to identify key strategic challenge(s) and business, marketing and digital needs to be addressed
  • Coordinates and manages strategic client communications with key client contacts, working to identify, understand and drive to resolve client issues
  • Maintain contact with account management team members as well as other internal departments, providing key insight on client relations, needs, and issues/concerns
  • Remain up-to-date on relevant news, best practices and trends within the marketing, media, and technology marketplace, with an emphasis on retail and eCommerce
  • Shape client utilization of Adlucent proprietary software, including adoption by customers whose needs are met with current offerings, and identifying requirements for customers whose needs are not met
  • Collaborate with Marketing to develop content that demonstrates recognized thought leadership and points of view (including contributions to blog posts, white papers, press releases, case studies) on SEM multi-channel marketing strategies in retail
  • Represent Adlucent or coordinate speaking opportunities with client(s) at industry events

Must have:

  • 4-8 years of experience in client relationship, account supervisor or client services management position(s) with proven ability to maintain and grow large client accounts
  • Successful track record in creating, maintaining, and growing relationships with senior and C-level executives, with experience developing solutions, delivering value, and generating results
  • Strong communication, writing and presentation skills; able to clearly and effectively articulate business and marketing strategies to the senior and executive-level team members
  • Experience in effectively managing, mentoring, and motivating a team to create a positive work environment
  • Broad understanding of marketing services and processes, including online, multi-channel and integrated marketing strategies
  • Interest in technology-based solutions, including SaaS and software product development
  • Strong interpersonal skills, including an open, respectful and supportive attitude focused on creating positive experiences with both external and internal teams. The CM must be credible with executives and approachable/reassuring to mid-level clients and team members
  • Bachelor’s degree in a related field

Nice to have: 

  • Retail experience, including but not limited to: eCommerce; merchandising and promotions; multi-channel marketing; branding
  • SEM / PPC experience
  • MBA or Masters in a related field

Austin candidates only. Adlucent does not accept unsolicited resumes from third-party recruiters.

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Account Director

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CLIENT SERVICES:

Account Director

The Account Director is responsible for overseeing performance of the Account Services team within Client Services. S/he focuses on achieving key departmental KPIs and success metrics while empowering and encouraging team members to develop innovative strategies for attaining performance. S/he is responsible for analyzing on-going account performance and adjusting priorities, goals, and activities based on results. The Account Director organizes and leads cross-functional teams across a range of high-complexity projects, which may include organizational and process design, departmental roadmap development, business development, and client engagement.

The Account Director shares responsibility for the management of the Senior Account Management team. S/he plays a pivotal part in honing each team member’s people management skills and aiding in overall career development. The Account Director oversees team interactions and dynamics of Account Services as a whole, serving as an escalation point for account and team member-related issues, concerns, and suggestions.

To Apply:

  • Click here and you will be redirected.
  • Upon redirection you will be asked to upload your resume, answer some basic questions and take an assessment.

The Role: 

  • Fosters a high performance and high-quality environment so Adlucent achieves excellent results for our clients
  • Coaches people managers in Account Services on leading teams effectively while also driving employee engagement
  • Collaborates with the leadership team to develop, track, and achieve departmental goals
  • Oversees department performance as measured against major KPIs and goals; monitors trends to proactively identify risks and opportunities
  • Owns resource allocation and planning decisions for the Account Services team
  • Manages Account Services employee relations, working in conjunction with People & Culture to facilitate teamwork and address questions and conflicts
  • Responsible for Account Services financial management, including client forecasting/projections, budgets, and billing

Must have:

  • 7+ years account or management experience in PPC advertising, preferably managing multi-million dollar budget SEM programs through Google AdWords and Bing Ads
  • Proven people manager skills developing employees and optimizing organizational effectiveness, including a minimum of two years building and leading teams
  • Strong track record of delivering outstanding service to clients, both internal and external, as well as business results and ROI
  • Demonstrated ability to improve existing systems and implement new structures to build an effective learning environment
  • Ability to communicate complex data with clarity and simplicity
  • Strong problem-solving and analytical skills
  • Keen eye for excellent client service and account performance
  • Bachelor’s degree

Nice to have:

  • Retail experience, including but not limited to: eCommerce; merchandising and promotions; multi-channel marketing; branding

Adlucent does not accept unsolicited resumes from third-party recruiters.

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Sales Director

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CLIENT SERVICES:

Sales Director

The Sales Director is responsible for the development of Adlucent’s digital marketing business. S/he will possess a passion for digital marketing and shopper analytics, selling the value it holds to large retailers. The Sales Director enjoys engaging with retail clients to overcome challenges related to future technology. The person in this role is not intimidated by ambiguity but is one who will leverage ambiguous situations in pursuit of personal and professional success. S/he is an articulate, creative and relatable sales professional, with extensive knowledge and experience in selling solutions.

To Apply:

  • Click here and you will be redirected.
  • Upon redirection you will be asked to upload your resume, answer some basic questions and take an assessment.

The Role: 

  • Drives sales of high-end, high-touch services with large value propositions
  • Builds and manages a pipeline in order to maintain consistent, substantial levels of performance
  • Demonstrate proficiency with tactics and strategies of advertising industry
  • Mentors and coaches other members of the Sales team
  • Understand various retail business operations by gaining an analytical understanding of customer issues (including ROI of digital marketing and shopper analytics)
  • Successfully communicates value of solutions through retailer chains of command; selling from Chief Marketing Officer to paid search manager
  • Conduct careful analysis of deals won and deals lost, in order to gain a better understanding of closing ratios in future deals
  • Operates enthusiastically with a clear understanding of the company’s vision
  • Elegantly presents the company vision to retail customers, in the process winning their trust, and becoming a trusted advisor

Must have:

  • Relevant, current experience in the PPC or digital advertising industry
  • Bachelor’s or Master’s degree, MBA preferred
  • 6-12 years of sales experience in solutions selling
  • Experience in the PPC or digital advertising industry
  • Demonstrated ability to close deals based on a deep understanding of all phases of a sales cycle, ranging from approach to close 
  • Demonstrated success in communicating complex data with clarity and simplicity
  • Strong problem-solving skills and analytical aptitude

Nice to have:

  • Retail experience, including, but not limited to: eCommerce, merchandising and promotions, multi-channel marketing, branding

Adlucent does not accept unsolicited resumes from third-party recruiters.

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Let’s Chat

We would love to discuss how our performance-based paid search services can drive your profitable revenue growth and improve your business performance.

Phone: 1.800.788.9152
Sales: 1.512.222.1923 
Fax: 1.512.912.7719

Email: solutions@adlucent.com

2130 S. Congress
Austin, TX 78704 (Map)

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